December 2010 - EHR: How difficult without the correct strategy

Modern Healthcare: Not enough time for PCAST goals?

Below are the comments I submitted to their recent article–http://www.modernhealthcare.com/article/20101222/BLOGS02/312229999&newCommentId=4948192#comments It is difficult being the lone duck screaming “the sky is falling,” but, I feel someone has to be the schismatist before we...

Published Thu, Dec 30 2010 12:55 PM by Healthcare IT: How good is your strategy?

Filed under: PMO, Rants & Musings, planning, EHR

Hospital CIOs: Something to think about

My new post in healthsystemCIO.com CIOs Must Paint a Real EMR/ACO Picture…http://ow.ly/3w7Al Read More...

Published Thu, Dec 30 2010 9:39 AM by Healthcare IT: How good is your strategy?

Filed under: CIO, Rants & Musings, EHR, Hospital, ACOs

Patient Experience Management-there are some easy answers

There’s a reason penguins don’t play the viola—maybe that’s why they don’t have a home page. I used to try to approach things with an open mind, but people kept trying to put things like that in it. Did you ever notice that it’s difficult to encourage people to think outside the box especially if [....

Published Thu, Dec 30 2010 8:01 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, patient relationship management, PEM, Patient Equity Management, Patient Experience Management

New thoughts on EHR and ARRA money

So, there I was, laying out my plans for 2011. I had started training to become the first person to cross the English Channel on horseback, but I was having difficulty finding a company to sponsor me. Given my reputation as a water-walker, several firms indicated they would sponsor me to walk it, but...

Published Wed, Dec 29 2010 1:13 PM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, Who's Running the Show?, EHR, incentive payments

Zen Project Management–Rule 1, don’t steal the plants

(I sometimes find it helpful to recite my blogs using different voices, like Neil Diamond. You?) Do you ever look back with amazement on how naïve you were in your first job? You walk in, your head so full of knowledge it feels like it should explode. You’re just waiting for that first opportunity to...

Published Wed, Dec 29 2010 9:00 AM by Healthcare IT: How good is your strategy?

Filed under: PMO, Rants & Musings

Patients Experience Management-why not think like one?

I met last week with a number of 1st Year MBA students who have a consulting club to help them figure out if they are suited for this noblest of all professions–supposedly the second oldest profession. “How can you tell if you’ll be any good at it?” They asked. As far as I can tell, [...] Read More....

Published Mon, Dec 27 2010 11:54 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, patient relationship management, PEM, Patient Equity Management, Patient Experience Management

CIO shift, happens–or shift happens

Another comment of mine to Barbara Quack’s post; http://ducknetweb.blogspot.com/2010/12/cio-confidence-in-meaningful-use-drops.html#comment-form I think you hit the nail on the head. I think a lot of this can be attributed to the fact that stuff rolls down hill and that shift happens. In healthcare...

Published Thu, Dec 23 2010 8:57 PM by Healthcare IT: How good is your strategy?

Filed under: CIO, Strategy, Rants & Musings, planning, Who's Running the Show?, EHR, Hospital, ACOs, ICD-10

Healthcare Hero

Hero is such a disposable word. I thought it might be of interest to share the meaning of the word from the eyes of a ten year old. Forgive me for stealing a minute of your time for these few paragraphs. Although I rant about the healthcare system, and independent of whether it needs changing [...] Read...

Published Thu, Dec 23 2010 10:37 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings

What is troubling hospitals? What isn’t?

I wrote this as a comment to Barbara Duck’s fine post in her blog, http://ow.ly/3tFPx Part of the problem, at least in my mind is that many of the large and small provider business models are trapped in what any MBA student would label an 0.2 model. The two biggest adversaries to provider’s success...

Published Thu, Dec 23 2010 9:17 AM by Healthcare IT: How good is your strategy?

Filed under: Strategy, Rants & Musings, planning, Who's Running the Show?, EHR, business model, Hospital, ACOs

Patient Experience Management: Who is your Chief Patient Officer?

(This column is not outsourced to Mexico.) How many chiefs can you name? C-Levels, not Indians. I found these–COO, CIO, CTO, CMO, CMIO, CEO, CAO, CFO, Chief Purchasing Officer, Chief Network Officer, Chief Engineering Officer, Chief Benefits Officer, Chief Development Officer, Chief Brand Officer, Chief...

Published Wed, Dec 22 2010 3:49 PM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, patient relationship management, Who's Running the Show?, business model, PEM, Patient Equity Management, Hospital, Patient Experience Management

EHR: Children of the Corn

Not in the Stephen King way. During the late fall, my middle school friends and I would play among the withered corn stalks; capture the flag, building forts, and on occasion being more adventuresome. On those more adventuresome occasions the adventure included matches. It went something like this. We...

Published Tue, Dec 21 2010 12:03 PM by Healthcare IT: How good is your strategy?

Filed under: Strategy, Rants & Musings, planning, EHR, meaningful use

Why should HIEs be scrapped, and what else might work

“Just because Jimmy’s mom lets him do it does not mean I am going to let you do it. Would you jump off a cliff if he did?” This argument is the best one I can make extolling the merits of the Healthcare Information Exchanges (HIEs) and the National Health Information Network (N-HIN). The strategy [....

Published Mon, Dec 20 2010 6:36 PM by Healthcare IT: How good is your strategy?

Filed under: Strategy, Rants & Musings, Who's Running the Show?, EHR, HIE, NHIN, Interoperability

EHR: Should you hire a swim coach?

Swimming with guppies. Got the new bike, got the new bike shoes, got the uni (uniform-not unitard). I’ve written about my desire to compete in a triathlon. Actually, I miswrote. My desire is not to compete, it’s more accurately a desire not to make a fool of myself during the swim, more specifically...

Published Fri, Dec 17 2010 7:49 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, planning, consulting, Who's Running the Show?, EHR, Hospital

The National Health Information Network explained

How does one depict the complexity of the mess being presented as the national roll out plan of electronic health records (EHR) via the national health information network (N-HIN) using Health Information Exchanges (HIEs) designed by Regional Health Information Organizations (RHIOs), with the help of...

Published Thu, Dec 16 2010 5:11 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, HIE, NHIN, Interoperability

Will-o’-the-Wisp Optimism about EHR

Will-o’-the-Wisp Optimism about EHR Comment by PaulRoemer Dec 14, 2010, 11:36 AM EST I think many of the definitions of “using” mean the EHR vendor has left the building, and so by default physicians are “using” the system. If you happen to be one of the many hospitals...

Published Tue, Dec 14 2010 11:38 AM by Healthcare IT: How good is your strategy?

Filed under: Rants & Musings, Who's Running the Show?, EHR, meaningful use, ACOs