July 2011 - EHR: How difficult without the correct strategy

EHR certification inspectors will swarm hospitals like fifty-year-old women to a Celine Dion concert. Why is certification a part of the overall plan? Is this planned failure? Do they have reason to believe that a certain percentage of EHRs will fail certification? Of course they do. Let’s describe two...

I prefer to talk about events before they take place, not after. I don’t know if that makes me a futurist or merely someone not bright enough to understand them as they now are. I like to have a think about things that don’t seem right. This helps me understand what I may be missing, or if I may [.....

I was reporting to the board—or bored—sometimes it is the same. The mission: figure out what was wrong, and then fix it. I spent weeks talking to everyone from the executives to the receptionist. I interviewed patients and physicians. The doctors were not happy, the patients less so. Costs were up, charges...

What is your organization’s mission, your vision, your goal? Can you articulate it? If yes, write it below in the space provided. Okay. Why do you have a mission statement? Is it of any more value than the parsley on your Denny’s Grand Slam breakfast plate, or is it actionable? What does it tell you...