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Chief executive of Whittington Health, Dr Yi Mien Koh, explains to Jessica Fuhl that the biggest challenge to integration and efficiency is getting staff on board Whittington Health has ambitions plans for the future. It hopes to achieve foundation trust status by 2014 and its first step to ensure it made sufficient efficiency savings in order to do so was to fully integrate local community services with the hospital last year. In January it had reached 98% of its cost improvement programme (CIP) target for the financial year as a result. The integrated health organisation is a merger of the formerly...

Birmingham NHS Foundation Trust found that transforming human resources was better for staff and reduced costs and we find out how it was done The University Hospitals Birmingham NHS Foundation Trust (UHB) employs around 6,900 people, many with highly specialist skills, yet human resources management was seen as an administrative overhead. UHB has now changed the administrative focus of its HR, through a process transformation programme. The emphasis has shifted to talent management – attracting, retaining and developing people with the skills to deliver service improvements – bringing with it...

Join us from 10:30am for live coverage of our seminar about how healthcare providers can develop an effective social media strategy On Guardian Healthcare Network, we've recognised the increasing role that social media is playing in NHS organisations and third sector bodies across the country, including the ways trusts are using Twitter , how viral videos can spread health messages and how the chief executive of a large strategic health authority used Twitter to get her message across . In each case we've seen how social media can be a cost-effective means of both listening to and engaging...

Combining data from different parts of the state sector can produce rich results A common refrain when cutting resources is that the impacts can be mediated by improving cost effectiveness through better targeting. But can it be done? Creating a view of all care based on people is the first essential step, according to Tower Hamlets public health professionals. The ability to do this is transforming the way providers are thinking about services. Having truly joined up data has a host of benefits such as improved efficiency, accounting, planning at a local level, service design and targeting. More...