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Chief executive of Whittington Health, Dr Yi Mien Koh, explains to Jessica Fuhl that the biggest challenge to integration and efficiency is getting staff on board Whittington Health has ambitions plans for the future. It hopes to achieve foundation trust status by 2014 and its first step to ensure it made sufficient efficiency savings in order to do so was to fully integrate local community services with the hospital last year. In January it had reached 98% of its cost improvement programme (CIP) target for the financial year as a result. The integrated health organisation is a merger of the formerly...

IT problems at capital's ambulance service leaves 999 staff using pen and paper The London Ambulance Service (LAS) has said that a computer crash on 8 June forced staff to revert to pen and paper to record calls from the public. The problem arose because of technical issues implementing a new emergency computer system. An LAS spokeswoman said: "In the interim we used our manual system for managing 999 calls, which involved recording calls on paper and passing information to ambulance crews over the radio. "At all times during this process our priority was to answer all incoming 999...