No two days are the same working for a trust with a £100m turnover and 500,000 patient encounters My day is bookended with routine but most days are different, as you'd expect with a £100m+ turnover and 500,000 patient encounters. I'm from Lancashire, and Essex has not taken me from my roots of plain speaking, cheese and onion pies, Blackburn Rovers and punk! I tell staff about all kinds of things in my blog; being approachable means being visible on the front lines and inviting people to comment. I arrive at work at about 7am and the day starts with a bit of banter with the other directors...