If you're not in Cleveland, you're missing The 4th Annual Patient Experience: Empathy and Innovation Summit at the Cleveland Clinic. May 19-21, 2013 Intercontinental Hotel & Conference Center, Cleveland The Patient Experience: Empathy and Innovation Summit is a three-day, multidisciplinary conference devoted to exploring patient experience as a key differentiator essential to the future of healthcare delivery. On Twitter, you can follow the discussion by following the Twitter hashtag # pesummit There are some very interesting tweets coming out of this conference. For example: Time spent...