Usually, *** Vinegar, the Patient from Hell, gets good service from the NHS. Last Monday he didn't A fortnight ago, I asked myself whether the NHS was any good, and "came to the conclusion that clinically it was wonderful for me and my wife but, organisationally, it was a bit of a mess". This view was confirmed last week. On Saturday, my wife had a heavy fall in a supermarket car park, and was bruised all over. On Sunday, she feared she might have broken her left wrist, so we dashed off to the local A&E but found it packed with the usual weekend crowd of drunks and sports injuries...