The Department of Health will not compel patients to use digital channels to communicate with government, says its technology head Paul Jones The government's policy of compelling citizens to contact public services through digital channels will not apply to healthcare, according to Department of Health's chief technology officer. Paul Jones, one of the architects of the health service's Information Revolution strategy, is expected to tell the Smart Healthcare Live conference this week that the Cabinet Office's "digital by default" mantra will not be imposed on NHS patients...
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