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It's time for the government to provide qualified, regulated sign language interpreters throughout the public sector Most of us take the ability to communicate for granted. Yet for those people who are deaf, dealing with public services without qualified British Sign Language (BSL) interpreters can...
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Healthcare Network | guardian.co.uk
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Fri, May 10 2013
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Filed under: Healthcare Network, Guardian Professional, Blogposts, Public Leaders Network, Health and social care, Central government, Society, Commissioning, Best practice, Disability, Public service reform
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NHS Property Services is predicted to be packaged up for a private sale – where does that leave public sector land? The abolition of Primary Care Trusts from 1 April saw a huge swath of public sector land transferred to a new central government agency: NHS Property Services. But the new organisation...
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Applications are open for the largest ever NHS development programme, aimed at changing the culture of the health service Applications have opened for the largest ever leadership development programme in the world, which is aimed at changing the culture of the NHS. Described as leadership development...
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Healthcare Network | guardian.co.uk
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Wed, May 8 2013
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Filed under: health, Healthcare Network, Guardian Professional, Public Leaders Network, Workforce, Features, Health and social care, Public sector careers, Society, NHS, Leadership and management
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Our latest livechat discussed how managers can implement technology to maximise scarce resources David Downing, director of health at SAS UK The focus should be on "proper" data use rather than confidentiality: you don't wantsome unknown body in the back office knowing all your medical...
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Designing, developing and commissioning leadership development is a difficult job to explain at the dinner table I design, develop and commission leadership development for leaders across the NHS. Have I lost you yet? I have one of those jobs that are difficult to explain to anyone not in the same little...
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Management in many NHS trusts can't make good procurement decisions because key information is missing – it's time for change Knowledge management is fundamental to any organisation and procurement in the NHS is no exception. Current systems are not joined up and don't give the level of information...
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The chair of the NHSLA board on changes in the health service, her life as an academic and why diversity is slipping back What does the NHS litigation authority do? We are essentially a mutual insurance company for the NHS in England. We indemnify NHS organisations against negligence claims, and in particular...
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Two damning reports tell us a lot about corporate governance, but to say the buck stops with the board is often wrong The parliamentary banking standards commission's recent report reflects the same stinging criticisms as the first of 2013's horrific depictions of boardroom failure and inadequacy...
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Complaints aren't just about failure – handled correctly, they offer an opportunity to improve public services When we think of complaints, we think of frustration, failure, and poor service. Complaints are not often associated with innovation and creativity, and receiving lots of them is seen as...
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Some governments, including the UK, share health data – so why can't they all do it? Sitting round a table in Lisbon recently, I listened to researchers from the local university explaining how they planned to instruct interviewers to select a sample of addresses for the Portuguese component of the...
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Potential conflicts of interest could harm NHS reform and should be addressed speedily and effectively The disclosure that one in three GPs running the new Clinical Commissioning Groups (CCGs) that will allocate £65bn of NHS funding also help run or hold shares in private healthcare firms has raised...
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Experts suggest the government may have launched NHS Property Services with an intention to sell it off in future NHS reforms will result in less local flexibility to manage NHS surplus property, competition between centralised bodies managing NHS estates and concern by private sector investors that...
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Specialist public sector staff don't like being 'managed' but there must be a balance between professionalism and accountability Would Sir David Nicholson be facing quite such a torrid attack if instead of being an NHS manager he were a 'professional'? On the Public Leaders Network...
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Karen Lynas's home life ignited her passion for the NHS. Now she travels across the country, meeting, inspiring and encouraging potential leaders Today was a good day because I woke up in my own bed, which is unusual as mostly I work away from home. I spend a lot of time with chief executives and...
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The New Zealand minister's suggestion that middle managers in the public sector should be axed is misguided The prescription for public sector reform is depressingly familiar – a bonfire of managers in response to financial challenges. New Zealand's state services minister, Dr Jonathan Coleman...