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Contract to provide phone services across north west covers call handling, clinical assessment and referral services Primary care trusts in the north west of England are seeking a supplier of non-emergency telephone services to support NHS 111 in the region. The NHS 111 phone number, which will be rolled...
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British Medical Association urges health secretary to slow down implementation of non-emergency number to allow for proper assessment The British Medical Association (BMA) has written to health secretary Andrew Lansley over concerns about the implementation of the NHS 111 24-hour non-emergency phone...
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Tender for seven year image and archiving contract is on behalf of four trusts East Kent hospitals university foundation trust is leading a partnership that will see four trusts buy picture and archiving software from one supplier. The group has published a tender, worth £50m, for picture archiving and...
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Fri, Jan 6 2012
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Filed under: news, health, informatics, Communications, England, Healthcare Network, Guardian Professional, Patient records, Guardian Government Computing, Applications
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Health website attracts 56% more visits in October to December 2011 compared to 2010 The Department of Health (DH) has reported a 56% increase in the number of people using NHS Choices in October to December 2011 compared to the same period last year. According to the DH, the health information website...
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Two NHS organisations join forces to tweet the '12 days of #NHSxmas' to help patients choose the right service over Christmas Two NHS organisations have teamed for a Twitter campaign that will direct patients in London to the right services during the festive season. The 12-day 'choose well'...
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Financial and leadership problems are among the obstacles preventing NHS trusts from gaining foundation status, say MPs Nearly half of hospitals that have still to attain foundation status are facing challenges more severe than previously thought, according to an MPs committee report. The report, published...
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Primary care trust acts as lead commissioner for non-emergency 111 service in north-west of England NHS Blackpool is leading a procurement that will see the implementation of an NHS 111 non-emergency service offering patients NHS care and advice over the telephone and online in the north-west of England...
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Telehealth technology to be funded as part of the government's life sciences strategy, prime minister says The roll out of telehealth technology, which the government said will support 3 million people with long term health conditions over the next five years, will be funded as part of the government's...
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Department of Health says trial shows telehealth can provide significant benefits for patients and providers Telehealth technologies can reduce mortality, hospital admissions, the number of bed days spent in hospital and the time spent in A&E, according to the initial findings of a study by the Department...
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Tue, Dec 6 2011
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Filed under: news, Efficiency, health, informatics, Communications, England, Healthcare Network, Guardian Professional, GPs and primary care, Guardian Government Computing, Hospitals and acute care, Mental health, Social care, Online services, Hardware
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The Central Office of Information has seen its income from the Department of Health fall by more than four-fifths The Department of Health (DH) has cut its spending with its top 100 suppliers by nearly half, with the Central Office of Information (COI) seeing an 82% fall in the payments it received,...
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New TV channel will pilot GP bookings and repeat prescriptions, as well as providing patients in Scotland with health advice NHS 24 has launched a new health information channel on three digital television systems, in a bid to improve access to advice for those without internet connections. The channel...
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Fri, Sep 30 2011
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Filed under: news, health, informatics, Scotland, Communications, Healthcare Network, Guardian Professional, Guardian Government Computing, Online services, Customer contact
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Patient advice service NHS Direct is considering options to replace the capacity of three call centres which it is being forced to shut NHS Direct is to close three of its call centres next year, following landlord East of England ambulance service trust, giving it notice to quit two of the sites in...
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Chelsea and Westminster reduces the number of outpatients not attending 16 of its clinics through text message reminders Chelsea and Westminster hospital foundation trust has reduced its did not attend (DNA) rate by 26% since the introduction of a SMS text message reminder system, with falls in almost...
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Thu, Sep 29 2011
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Filed under: news, health, informatics, Communications, Healthcare Network, Guardian Professional, Guardian Government Computing, London, Customer contact, Telecommunications
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Review of 29 academic studies finds that texting or calling patients before healthcare appointments significantly reduces non-attendance The number of patients failing to turn up for hospital appointments can be reduced by 34% using SMS text message or phone reminders, according to review carried out...
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Tender on behalf of Belfast health and social care trust will include hardware and software services Northern Ireland's government has published an invitation to tender for voice and data communications services, including related hardware, software, maintenance and support services, worth between...
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Wed, Sep 14 2011
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Filed under: news, health, informatics, Communications, Healthcare Network, Guardian Professional, Guardian Government Computing, Hospitals and acute care, Social care, Northern Ireland