This site desperately needs ACTUAL day-to-day users on SPECIFIC products who will respond to requests for information e.g. getting help making an EMR/PM decision. Teemor asked for input and the only responses Teemor has received are from either developers or FPDoctor who is on a chronic EMR quest.
Are there not actual users who will comment and give advice to those requesting input without these types of theads becoming just sales pitches from developers? I think it would give this EMRU more credibility if users were to sound off - Good & Bad - about specific systems.
Thoughts?
R Terry Ellis
DescriptMED, LLC
Get Done, Go Home!
Tour The Chart!
R Terry Ellis: This site desperately needs ACTUAL day-to-day users on SPECIFIC products who will respond to requests for information e.g. getting help making an EMR/PM decision. Thoughts?
This site desperately needs ACTUAL day-to-day users on SPECIFIC products who will respond to requests for information e.g. getting help making an EMR/PM decision. Thoughts?
We have the option of turning on a "Answered / Not Answered" setting. This would give some visibility to a question aimed at a specific vendor or a specific subject. This means we could leave a question "Not Answered" until -- (who?) -- we have a reasonable answer to a question. The feature is of course really useful for Support oriented forum (fora?) where the Community provides most of the real support.
Could work here?
Should I start a "Doctor's Questions" section to road-test the concept?
Nick
Terry -- that's a mighty fine tree you've found.
Nick Harrington email me or Skype: nickharrington emrupdate.comIf I have seen further it is by standing on the shoulders of Giants" Sir Isaac Newton 1676
There are actual EMR users here who could repond to such requests. I would suggest for simplicity's sake they could give a brief Pro & Con list on the EMR they use e.g.
XYZ EMR - used for 36 months
Pros:
Cons
Any number of bullets could be entered, but it would give more credit to EMR Update if the "question was answered" by those who had invested their money and time in XYZ EMR
The tree --- It took a while to find one large enough that I wouldn't push over when I leaned against it. This one is near Roache Harbor in Washington state.
Terry,I agree with you, but on this forum that would mean most threads get no traffic. Face it real EMR users are seeing patients all day, and it is just a far few who are as ambitious as Reddy (Thank you kindly Sir) and Lowell (ditto), Roger (You get the idea) and few others (don't want to miss anyone).
Unfortunately it is what it is.
At Sermo there are frank discussions on EMR, but for whatever reason docs want privacy and the few times that I've actually quoted a thread, even with name withheld, I get smacked.
Why an EMR experience is so "private" is beyond me. I don't think that EMR companies are akin to the mafia or that there would be repercussions s.a. lawsuit based on contract obligations, but that may be the reason.
Brendon, I too am an EMR user who is happy seeing patients, and I find time to post!
Al Borges, M.D.
● Oncologist in a Small Group Practice in Virginia
● My website URL: http://msofficeemrproject.com/
R Terry Ellis: The tree --- It took a while to find one large enough that I wouldn't push over when I leaned against it. This one is near Roache Harbor in Washingto state.
The tree --- It took a while to find one large enough that I wouldn't push over when I leaned against it. This one is near Roache Harbor in Washingto state.
I know the feeling. Look at the width that I'm carrying!
[YouTube:HVVuDdv-BQg]
R Terry Ellis: This one is near Roache Harbor in Washington state.
This one is near Roache Harbor in Washington state.
Had a quick scan around Tennessee for that tree on our secret EMR/u Member Mashup -- all I found was a protagonist from the Medical Voice Recognition forum. Must be a Google Maps API issue. On the to-do list -- along with a test forum which will appear for weekend testing.
Friday tomorrow! Must remember I'm on duty for the Friday Funnies (again).
Look who I found in CA!
Satisfied users are not nearly as likely to visit this site as disatisfied users. They have little need.
CNET and Tucows has a 5 star rating system that many that download softwares do use to let others in on the good/bad of any specific product. I do agree, though, that those with bad experiences will tend to rate the products more often than the happy customers.
Demos like this YouTube video can be a possibility:
http://youtube.com/watch?v=YAES4rl6F10
(Nick, you have to explain how to do YouTube videos nowadays (again)!)
[ YouTube:YAES4rl6F10 ]
Remove the spaces from the above code to embed YouTube in your post.
[YouTube:YAES4rl6F10]
Edit: By Nick
I am an actual user. But Praxites are always criticized when we discussed good things, for crying out loud what if I mention some areas I like to be developed, I wonder what bad mouthing these critics will do. Praxis made it to the top users choice in AAFP, automatically there is a reason - non peer.
Remember the response I got from Murdoch when asked about the Praxis web site? In the last month, there are more than 1200 response on the Praxis users only on my thread. I like Beta testing and update would be practioners of its problems and give daily updates on progress as well.
This site is fun but it is dominated by EMD, ECW, Nextgen and EMR supporters of the site. I would think even Robert would interview the controversial Dr. Low, given the rabid loyalty we Praxites have exhibited (I call it mystique). I have not received a single cent from Praxis and love it the more I read of the fiascos going on with others. The other EMR that I will consider should Praxis not exist, is Medtuity and Synapse, but in fairness I have not tested Terry's. EMD's and ECW make me curious. The other emr giants or whales I have seen and I kinda wonder.
One of the users even received the Davis awards. I will try to apply for that this year as well. It means nothing I am sure to 99.9% of the supporters here. Fact is we have implemented it successfully in 2000, within 10 days. Medical Students run Praxis in 4 hours without extra training and understand the concept within 2 to 5 days.
Personally, demos are nice marketing tools. Nothing works better than seeing the actual work flow, from serious purchasers of a product. Visit a real office site in person. Maybe the best would be to have our names available as references, lest we are labeled as too optimistic.
Imagine you are out car shopping and you step into a showroom.
You catch someone's eye and ask "You got any good cars here?" A dozen salesmen approach you, each representing a different automobile manufacturer.
"What kind of car are you looking for?" they ask in chorus.
"Well..." you say, and you begin to list off some criteria. You don't know very much about cars.
The sales pitches begin, one, then another, and then one on top of the other. Then, the salesmen begin to talk amongst themselves about the future of the automotive industry, and how they can't wait for tighter auto emissions standards.
While they are distracted, the customer makes his escape...
I don't know what made me tell that story!
When I first started reading this forum, I tried to register as a member, but that function wasn't working at the time (Nick fixed it later).
I noted who the frequent posters were and assumed that this must be an "invitation-only" forum. I didn't try to register again for a lost time, just enjoyed watching the Battle of the Titans. Godzilla vs. Megalon.
Actually the only poster I could identify with at the time was Al (Borges), who I figured was admitted by a technicality (designed his own homemade EMR).
I am a satisfied Amazing Charts customer, and have posted to that effect when a poster appeared who seemed to "fit the profile" of an Amazing Charts user.
Like Praxis, Amazing Charts also placed highly in the 2007 AAFP User Satisfaction survey. However, favorable comments about Amazing Charts are generally met with critical comments by vendors of other EMRs.
How many satisfied customers are going to post when their factual statements are going to be stepped on by folks who design or sell EMRs for a living? Not many. Luckily, I am a glutton for punishment!
Brian Cotner, M.D. - Family Practitioner First Amazing Charts Users' Conference Branson, Missouri - June 20-22, 2008
Rogerven: I would think even Robert would interview the controversial Dr. Low, given the rabid loyalty we Praxites have exhibited (I call it mystique).
I would think even Robert would interview the controversial Dr. Low, given the rabid loyalty we Praxites have exhibited (I call it mystique).
You are correct, Roger! I would love to interview Dr. Low, and I hope he knows that. Any help I can get setting it up would be greatly appreciated!
Robert Gleeman, Medical Journalist for EMR Update.com Email: robert@emrupdate.com Tel: 1-650-968-6359 Skype and ooVoo user name: robertgleeman EMR progress is a matter of fact. EMR Update supports your right to know.
True - Brian, Roger & Joseph all users of EMRs hang around and post about the EMR. Yes Roger, Praxis users have had fun poked at them. I never have truly undestood why. AC users like Joseph and Brian can tell others why they stick with AC, but then there's the constant database issue that becomes a distraction. We all know about it, and have discussed it at length, but it still boggs down the discussion.
It sure would be nice if satisfied users would return and post. It would help people like Teemor and others who have come asking for help. It would also give "real-life" commentary on the EMRs in question as opposed to opinion. Maybe, I am dreaming, but I do think it would help this site. Until we have true day-to-day users, the help that people get here is very limited and maybe even unintentionally "biased". It is somewhat like a bunch of guys setting around "girl-watching" then asking for a date all at once. Or, maybe Brian's anology of the car dealership is better.
Terry Ellis: "It would help people like Teemor and others who have come asking for help."
Satisfied users describing their EMR experience do not get nearly the reads that a good food fight brings in. Food fights win.
While you want more potential users to frequent the site to read "satisfied user accounts", I want more EMR design topics to be well attended. While my interest is in our users and designing a better EMR for them, tossing around design and usability issues with the smart and vocal group here will help all EMR users-- vendors do listen.
Regarding "the database issue" always coming up with Amazing Charts, I have been vocal about the difference between a client-server and file-server backend. When someone represents Access as having the speed, reliability, and scalability of client-server, I defend my position. The great thing about a forum is that those using such product can tell the world why I am full of BS and why they believe there is a neglible difference between the two. Users generally have more credibility to other users than a vendor and so in such a case, I would be doing Medtuity no service.
Regarding Teemor and his request for help regarding UC-compatible software, I would have loved for a dozen Medtuity users to get on and extoll the virtures of Medtuity in their UC. It ain't gonna happen: They're busy seeing pts. My response to Tim was to ask a series of questions and try to get a sense of what he needed and what he wanted (often two different things) because I have a good understanding of that business. I then responded to his response. Any UC group looking for information would find my response helpful, I believe. Certainly urgent care managers could contribute and if they did, there may be some to and fro discussion, but that presents the opportunity to defend. For example Bryan essentially told Teemor that Medtuity did not meet his needs because it has no PMS. That gave me an opportunity to explain why there are perhaps more important factors to consider. Is that so bad?
mchasemd: Terry Ellis: "It would help people like Teemor and others who have come asking for help." Satisfied users describing their EMR experience do not get nearly the reads that a good food fight brings in. Food fights win.
Yeah, everyone like to see a litle blood as long as it isn't theirs!
mchasemd: While you want more potential users to frequent the site to read "satisfied user accounts", I want more EMR design topics to be well attended. While my interest is in our users and designing a better EMR for them, tossing around design and usability issues with the smart and vocal group here will help all EMR users-- vendors do listen.
I have no problem with that. We've had many a good discussion here regarding such issues. As a matter of fact it is a strength of this board. However, I think most active docs who do not have a computer or software interest (outside of their office needs) could care "almost less".
mchasemd: Regarding "the database issue" always coming up with Amazing Charts, I have been vocal about the difference between a client-server and file-server backend. When someone represents Access as having the speed, reliability, and scalability of client-server, I defend my position. The great thing about a forum is that those using such product can tell the world why I am full of BS and why they believe there is a neglible difference between the two. Users generally have more credibility to other users than a vendor and so in such a case, I would be doing Medtuity no service.
Remember, I am on your side of this issue. The only problem is that once the discussion takes off chasing that rabbit, it loses focus of the thread and interest of the guy trying to choose an EMR. You and I both see the limitations of said database, but not all discussions should wind up going down that road only to kill the thread.
mchasemd: Regarding Teemor and his request for help regarding UC-compatible software, I would have loved for a dozen Medtuity users to get on and extoll the virtures of Medtuity in their UC. It ain't gonna happen: They're busy seeing pts.
Regarding Teemor and his request for help regarding UC-compatible software, I would have loved for a dozen Medtuity users to get on and extoll the virtures of Medtuity in their UC. It ain't gonna happen: They're busy seeing pts.
I feel your pain. Wouldn't we all love to have our users here shouting from the rooftops. (in a good way)
mchasemd: My response to Tim was to ask a series of questions and try to get a sense of what he needed and what he wanted (often two different things) because I have a good understanding of that business. I then responded to his response. Any UC group looking for information would find my response helpful, I believe. Certainly urgent care managers could contribute and if they did, there may be some to and fro discussion, but that presents the opportunity to defend. For example Bryan essentially told Teemor that Medtuity did not meet his needs because it has no PMS. That gave me an opportunity to explain why there are perhaps more important factors to consider. Is that so bad?
My response to Tim was to ask a series of questions and try to get a sense of what he needed and what he wanted (often two different things) because I have a good understanding of that business. I then responded to his response. Any UC group looking for information would find my response helpful, I believe. Certainly urgent care managers could contribute and if they did, there may be some to and fro discussion, but that presents the opportunity to defend. For example Bryan essentially told Teemor that Medtuity did not meet his needs because it has no PMS. That gave me an opportunity to explain why there are perhaps more important factors to consider. Is that so bad?
Nope! Not at all. Your comments are needed and important. I am only pointing out a weakness in this forum as it lacks a good number and variety of users who are willing to answer the question from a daily user standpoint.