Al, for someone with so much interest on postings about Athena EMR,
have you actually done an online demo of it yet? Obviously you don't like it being CCHIT certified, but beyond that,
what makes it a good EMR or a bad EMR?
The only post I've read so far, by someone actually familiar with it is this one:
from Dr. Care ..........
http://www.emrupdate.com/forums/p/14720/84404.aspx#84404
"I’ve been a user of athena’s billing services for a couple years now, since 2005 when I came to EMRupdate looking for advice, and an investor in the company as soon as I my broker could buy shares. My wife’s practice also uses them but for both billing and EMR, and they could not be happier.
I am not sure what “Sales guy” is referring to in his comments about rates increasing. Niether my wife, or my rate has never increased, and none of my colleagues who use their services have increased either (some of their contracts go back 6 years). I do find myself paying them more now than when I first contracted them, but that is only because I am getting paid more. 3.75% of 800k is a lot more than 3.75% of 600k.
On the EMR side everything is not perfect, but the approach they have taken is very smart. I sat in on my wife’s practice’s emr selection, they looked at NextGen, ECW, Centricity and Athena . After viewing the demo’s and performing site visits with the competitors she decided to go with Athena. It’s been live for a few months now and Athena has blown away all of her (and my) expectations.
On day one her practice was paperless, not because she wanted it to be(which she did) but because Athena made it so. With them you outsource your paper. The 100 or so fax’s she received a day are sent directly to them. They have nurse practitioners who look at each and every one of those inbound faxes, attach it to the patient, tie it to the order, and queue it up for her staff to take action. That's just one of the services they provide that no other EMR vendor takes on.
I don’t want to go into too much detail, but because of the services they provide with their EMR. I am convinced that she will never miss anything in regards to patient care-- again, because Athena makes it so.
I haven’t bit the bullet and purchased it yet, I'll be adding it later this year.
The implementation team was top notch, they sat with each member of the clinical staff and customized the solution so that it fit what they wanted perfectly.
I have to thank whoever puts this forum together, I don't post often, I think its been since 2006 but read every week. It's great to see everyone's great insight."