If you have forgotten your password, CommunityServer provides a
couple of methods for resetting your password.
First, click the link I forgot my password, as shown at the
bottom of this dialogue box.
CommunityServer manages password reset using either Password
Reset or Link Reset. This means that how you reset your password
depends upon the configuration of Password Recovery for your
This asks you to enter your account email address. The system
will then reset your password and email you the new password to the
email address with which you originally registered upon this
community. If you enter an email address that the system does not
recognize, you will receive an email.
Enter the email address used to register with this
You will receive an email containing a new password. It may take
as long as 15 minutes for the password to be transmitted.
Enter the email address you used to register with this
Once submitted, the following message is displayed.
The system will email you a link to perform the reset of your
password. Click the hyperlink contained in the email mesage. This
will open a Password Reset page at your commuinity. Enter a new
password and click Done.